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FAQ Frequency Asked Questions

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FAQ eSIM BLIVALE

Answers to frequently asked questions about our eSIM plans: unlimited with guaranteed minimum speed, coverage in over 200 countries, quick activation, and dedicated support.

A BLIVALE eSIM is a digital SIM that installs on your phone via a QR code, without the need for a physical card. It connects you to the best local networks in your destination country (or multiple countries) with 4G/5G data, free incoming calls, and, with many plans, local calls and texts. Activation takes less than 2 minutes, making it ideal for travelers who want to avoid high roaming charges.

Instantly! Receive your eSIM by email within seconds of completing your order. Please also check your spam or promotions folder to be safe. This fast process is one of our strengths, as confirmed by numerous user reviews.

They work on almost all modern devices with eSIM support: iPhone XS and later, Google Pixel 3+, Samsung Galaxy S20+ and later, many recent Huawei, Xiaomi, and Oppo devices. Check the updated list here: Compatible devices.
If your phone is older, check compatibility to avoid surprises.

With the "Daily Unlimited" plans, you have unlimited data every day for the duration you choose (e.g., 7, 15, 30 days). After you consume a certain amount at high speed (typically 1-3 GB per day depending on the country), the speed is reduced. There is no total connection limit.

Yes! All our plans allow hotspot/tethering use at no additional cost, except for fair use in extreme cases of prolonged abuse. Ideal for sharing your connection with laptops, tablets, or travel companions.

There are two unlimited plans: the Unlimited plan (effective) and the Unlimited plan with GB usage per day.
For the Unlimited plan, if your local provider detects excessive GB usage, it may reduce your speed to less than 5-10 Mbps for the remaining 24 hours, then return to full speed the next day.
For the Unlimited plan with GB at full speed, when you reach your daily GB allowance, the speed slows for the remaining 24 hours, then returns to full speed the following day.
You never lose your connection. For most everyday use, you won't notice the difference; if you expect very high usage, consider the fixed GB plans with the option to top up.

  1. Receive the QR code via email
  2. Go to Settings → Cellular / Mobile Data → Add Cellular Plan
  3. Scan the QR code
  4. Activate the plan when you arrive at your destination (or even before to test it)
We have a step-by-step video guide available in the confirmation email and on the website.

Yes, absolutely! We recommend installing it the day before your trip or before departure.

Try these quick steps:
1. Make sure data roaming is enabled
2. Restart your phone
3. Check device compatibility
4. Contact us immediately via live chat, WhatsApp, or Telegram – our team resolves 95% of cases within minutes, 24/7.

We offer data coverage in over 200 countries worldwide, with national plans for single countries and regional/multi-country plans. We cover virtually all major tourist and business destinations: Europe, North and South America, Asia, Africa, Oceania, and the Middle East.

Unlimited flat plans are available in over 120 countries and regions. It offers one of the most extensive unlimited coverages on the market, perfect for long and multi-continent trips.

Yes, as with all major eSIM providers: some global/regional plans exclude specific regions (for example, mainland China in certain bundles, but we cover Hong Kong and Macau). Very remote countries or countries with government restrictions may have reduced speeds or may not be included. Always check the exact list on the plan page you're purchasing.

Go to the desired plan page in our store: eSIM per country.
Each product displays a complete list of covered countries/regions.
You can filter by country or region. If you don't see your destination, chat with us: we often add countries upon request or with dedicated plans.

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