Most smartphones sold from 2019 onwards support eSIM. Here are the most common models:

iPhone: XS, XS Max, XR and all later models (11, 12, 13, 14, 15, 16 and Pro/Max). The iPhone 14 sold in the USA is eSIM-only, with no physical slot.

Samsung: Galaxy S20, S21, S22, S23, S24 and later. Note: not all models sold in certain Asian markets support eSIM — check the specs for your region.

Google Pixel: Pixel 3 and later.

How to check: go to Settings → Mobile network (or Cellular) → if you see the option "Add eSIM" or "Add data plan", your phone supports it.

If you're unsure, contact us with your phone model and year — we'll reply within minutes.

No, it's surprisingly simple. Here are the exact steps:

1. Buy the eSIM on BLIVALE — you receive the QR code by email within a few minutes.

2. On your phone: Settings → Mobile network → Add eSIM (or "Add data plan").

3. Scan the QR code with the camera.

4. Confirm activation. Done.

The whole process takes about 2 minutes. You can do it comfortably at home before you leave — so when you land you're already connected without doing anything.

On iPhone: Settings → Cellular → Add data plan → Use QR code.

On Android/Samsung: Settings → Connections → SIM manager → Add mobile plan.

Yes, you can use both at the same time. Modern smartphones are dual SIM — one physical SIM (your home number) + one eSIM (BLIVALE). They work in parallel.

In practice: your home number stays active to receive calls and SMS. Data goes through the BLIVALE eSIM — faster, unlimited and with no extra costs.

One mandatory step before you leave: disable data roaming on your home SIM. Otherwise the phone might use it for data instead of the eSIM, and you'll get the bill shock you're trying to avoid.

On iPhone: Settings → Cellular → tap the home SIM → disable "Data Roaming".

It's truly unlimited, with no FUP (Fair Use Policy). There is no threshold after which we slow your connection down to 64 kbps the way Airalo, Holafly and most competitors do.

Full speed for the entire duration of the plan — whether you're streaming Netflix at the hotel, doing work video calls or using Google Maps for hours.

The only caveat we always state honestly: "normal personal use". Our eSIMs are not designed for people running servers, doing P2P downloads 24 hours a day or trying to resell the connection. For everything else — travel, remote work, tourism — no limits, no surprises.

The QR code arrives by email within minutes of purchase. Installation on the phone takes about 2 minutes. Total: less than 10 minutes from completing payment to an active connection.

You can buy it the evening before you leave, or even while you're already at the airport (as long as you still have Wi-Fi). The key is to install it while you're still connected to the internet — once you've landed in a foreign country without data you might have difficulty scanning the QR.

Tip: install it at home before you leave. That way you're already online when you land — no waiting, no queues, no hassle.

BLIVALE eSIMs cover over 190 countries worldwide. The most popular destinations — Japan, USA, Thailand, UK, UAE, Australia, Bali, South Korea — are all included.

Each product page lists exactly the supported countries with specific coverage details. Always check the list before buying — especially for less common destinations or multi-country itineraries.

If you're planning a trip across multiple countries (e.g. Japan → South Korea → Thailand), contact us: we'll point you to the most convenient solution for your specific itinerary.

BLIVALE Unlimited eSIMs are data SIMs — they do not include a phone number for traditional calls or SMS.

In practice this is not a problem, because with an unlimited data connection you can do everything over the internet:

• Calls and video calls: WhatsApp, FaceTime, Google Meet, Teams, Zoom — all work perfectly with the BLIVALE unlimited connection.

• SMS: WhatsApp, iMessage (with data connection), Telegram.

• Your home number: keep it active on the physical SIM with data roaming disabled — you'll continue to receive calls and SMS on your normal number.

The eSIM is like any other mobile connection — on a plane you need to enable aeroplane mode (or follow the airline's instructions). This has nothing to do with the eSIM itself.

Some airlines offer paid on-board Wi-Fi — in that case you can connect to the plane's Wi-Fi normally, but the BLIVALE eSIM does not cover the aircraft's satellite connection.

The ideal time to install the eSIM: before boarding, at home or at the airport using Wi-Fi. When you land, disable aeroplane mode and you're already connected with BLIVALE.

Each eSIM is tied to a single device — you cannot install it on a smartphone and a tablet at the same time.

Practical solution: install the eSIM on your smartphone and share the connection via hotspot with a tablet, laptop or other devices. BLIVALE's unlimited connection supports hotspot without any issue — you can work from your laptop at the hotel using the phone as a modem.

If you need independent connectivity on multiple devices at the same time (e.g. phone and tablet used simultaneously in different places), buy two separate eSIMs.

Yes. Hotspot works normally with BLIVALE Unlimited eSIMs. You can connect laptops, tablets and other devices to your phone and use the connection for work, watching content or browsing.

Hotspot use falls under "normal personal use" — so no problem, no additional restrictions compared to using it directly on the phone.

The installation QR code is sent by email — you always have access to your inbox. If you get a new compatible device, you can reinstall the eSIM by scanning the QR code again.

Note: some phone models only allow the same eSIM to be installed once — in that case contact our support and we'll help you manage the situation.

Practical tip: save the email with the QR code offline (screenshot or photo) before you leave. That way you have it even without a connection.

You can buy it up to the last second before boarding — the QR arrives within minutes and installation takes 2 minutes.

The only thing you can't do is install it without an internet connection — so if you're already on the plane in aeroplane mode with no on-board Wi-Fi, wait until you land and install it as soon as you have signal (or airport Wi-Fi).

The ideal moment: buy and install the day before you leave, at home, without rushing. That way you depart already connected and don't have to think about it.

It depends on how much your time is worth and how much you hate queuing.

Local SIM at the airport: often cheap (€5–20), but it requires 20–60 minutes queuing in a foreign language, a physical SIM swap (and where do you put your home SIM?), and almost always includes hidden FUP or data limits buried in the terms. You arrive tired and hungry — and still have to queue at the SIM counter.

BLIVALE eSIM: buy from home, install in 2 minutes, and when you land you're already connected while everyone else is still waiting in line. Truly unlimited, no surprises. Keep your home SIM active for calls.

For destinations like Japan, Thailand and the USA — where airport SIMs can be expensive or involve complicated processes — an eSIM is almost always the better choice.

It depends on the length and type of trip:

eSIM Unlimited 10 Days → perfect for 7–10 day holidays. The most popular choice for people visiting Japan, USA or Thailand for one or two weeks.

eSIM Unlimited Premium → for long stays, digital nomads or people working remotely abroad. Maximum duration, maximum speed — worry-free.

eSIM Unlimited Smart → for frequent travellers who want flexibility. Affordable and easy to manage for people who fly several times a month.

If you're not sure, write to us: we'll tell you in 5 minutes which solution is right for your specific itinerary.